I have two of your single cup brewer. One is a older model that has been working for 3 years and a new unit purchased in May 2011. The new unit doesn't work at all. I have tried calling your call center without success.

The positives about this machine are that it is very attractive and that it uses standard K-Cups. The huge negative however is that it clogs almost daily. I've read the owner's manual and they show you how to unclog the machine using a paper clip so I...

This is my 3rd machine replacement and every one broken in the water pump, the first broken in 2 days, the second in 25 days and last (today) we replecement this machine in monday and by Wedsday is broken againg , I think Breville product is good in...