Like most of the other reviewers i had problems with disappearing drives. I too called Norco and they tried to blame it on everything but the storage array. After a lengthy investigation into the problem, it turns out that some of the sata cables...

There is no LED activity for hard drive activity. This can be very problematic when trying to id a failed drive. The array can also be loud, so i replaced all the fans with quitter ones

Works as advertised right out of the box. Unlike some users I didn't have any problems with the drive trays or any other feature. Overall, this unit is heavy and built like a tank

Newegg's listing for this product only states that the infiniband connectors are of the "thumbscrew" type. For the infiniband novice, this means nothing, but it is very important that you find this particular flavor of infiniband cable or you will be...

Inexpensive ; Inexpensive ; Inexpensive ; Inexpensive

Internal SATA cabling was miss-wired ; Noisy

Easy to remove HDs, and great cooling. Awsome deal for what you get. Works great with our 12-750gig Mirror Raid (Every drive is mirrored in pairs). Seems to be very solid. Works great in our old Single Mac 1.8 G5

Standard problem with SATA external cable connections. Had to replace one of the cables to maintain a constant connection, the weight of the cables often will loose a bit of the connection. But if you leave everything on, and don't move it or touch the...

Cheap, cheap, cheap. Look what the other rackmount RAID chassis cost. More than 6x as much. And it works

Drive trays do not slide out easily. They get stuck badly. Lot's of extra feet in the SATA chain which can limit your options on the source end. About a meter of internal cable length means you need to plug the IB connector directly into a controller...